Heritage Touch Creation is committed to respecting user privacy and protecting personal data. Our data protection and privacy controls are designed to give users transparency, control, and confidence when using our platform, in line with globally recognized data protection principles.

User Data Access and Control

Users have the right to understand and manage the personal information associated with their accounts. Heritage Touch Creation provides access controls that allow users to:

  • View personal account details
  • Update contact and profile information
  • Request access to specific data we hold about them

We collect only the information necessary to operate the platform, fulfill orders, support creators, and improve user experience.

Account Privacy Settings

Users can manage their account privacy through available settings within the platform. These controls help users determine how their information is displayed and used.

Account privacy features may include:

  • Profile visibility options
  • Communication preferences
  • Account activity and notification controls

We do not sell or misuse personal information for unauthorized purposes.

Data Retention Policy

Heritage Touch Creation retains user data only for as long as necessary to:

  • Operate user accounts
  • Fulfill transactions and legal obligations
  • Resolve disputes and maintain platform integrity

When data is no longer required, it is securely deleted or anonymized in accordance with applicable data protection standards.

Certain information may be retained longer when required by law, accounting, or regulatory obligations.

Third-Party Services and Data Handling

Some platform functions rely on trusted third-party services such as payment processors and hosting providers. These service providers are required to maintain appropriate data protection and security standards when handling user information on our behalf.

User Data Requests and Inquiries

Users may request information, corrections, or clarifications regarding their personal data at any time.

Data requests and privacy inquiries:
📧 info@hertiagetouchcreation.com 

All requests are reviewed carefully and handled within a reasonable timeframe.

Commitment to Responsible Data Use

Heritage Touch Creation is dedicated to maintaining a transparent, secure, and respectful data environment that supports creators, customers, and the preservation of cultural craftsmanship.