Terms & Conditions

These Terms & Conditions govern access to and use of the Heritage Touch Creation website, products, and services. By visiting, browsing, or making a purchase on this platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you are advised not to use the platform.

Heritage Touch Creation operates as a curated online marketplace connecting artisans, independent creators, and customers for the sale of handmade products, artworks, and creative supplies.

Platform Usage Rules

Users of Heritage Touch Creation agree to use the platform in a lawful, responsible, and respectful manner. By accessing the website, you confirm that you will:

• Provide accurate, current, and complete information when creating an account or placing an order
• Use the platform solely for legitimate browsing, purchasing, or selling activities
• Refrain from fraudulent, abusive, misleading, or harmful conduct
• Not attempt to interfere with the security, functionality, or integrity of the website
• Respect the rights, reputation, and intellectual property of creators and other users

Heritage Touch Creation reserves the right to suspend or terminate access to the platform where misuse, violation of policies, or unlawful activity is identified.

Purchases and Order Terms

All products displayed on Heritage Touch Creation are subject to availability. Orders placed through the platform constitute an offer to purchase, which is confirmed only after payment is successfully processed and order confirmation is issued.

Pricing and Payments

• Product prices are displayed clearly and may be updated without prior notice
• Payments are processed through secure third-party payment gateways
• Heritage Touch Creation does not store customer payment credentials

Handmade Product Considerations

As many items sold on the platform are handmade, minor variations in color, size, texture, or finish may occur. These variations are a natural characteristic of handcrafted goods and do not constitute defects.

Order Fulfillment

• Estimated processing and delivery timelines are provided for guidance only
• Delays may occur due to production time, logistics partners, customs clearance, or unforeseen circumstances
• Heritage Touch Creation is not responsible for delays caused by third-party service providers beyond reasonable control

Intellectual Property and Artwork Ownership

All content on the Heritage Touch Creation platform, including website design, text, logos, graphics, images, and software, is the property of Heritage Touch Creation or its content partners and is protected by applicable intellectual property laws.